4S Privacy Statement
Your privacy is important to 4S. Therefore, 4S is committed to respecting Your privacy and the confidentiality of
Your personal and communications content. This Privacy Statement is designed to assist You in understanding
how 4S uses and safeguards the information You provide in using 4S’s service.
4S collects and processes, or has third party service providers who collect and process on 4S’s behalf,
personal data relating to You, as permitted to (1) invoice to You Your use of 4S Software and (2) carry out 4S
In this Privacy Statement the following capitalized definitions are being used, singular as well as plural.
Communications Content: any information that is communicated by users of 4S Software or Service such as
calls or e-mail messages.
Feedback Information: any information that is reported to 4S by filling in the feedback forms on the Website.
Passive Information: Information that is necessary in order to provide You with the desired functionality of the 4S
Software and the version of the software You are using.
Personal Data: any information that 4S possesses relating to an identified or identifiable user of 4S Software.
Register Information: any information provided when voluntarily registering at the Website, including, but not
limited to, username and password.
4S: means under this Privacy Statement 4S Software Solutions, with its address at 1002 E. Reed St., Red Oak,
4S Software: the software distributed by 4S and Documentation, as well as any future programming fixes,
updates and upgrades thereof.
User Profile: any information about the user, filled in by the user on the 4S Website or third party websites
intended for purchase transactions and/or distribution.
Website: the website located at www.4s-solutions.com.
You: You, the user of 4S Software, also used in the form “Your” where applicable.
* What information does 4S collect?
* How does 4S use this information and for what purpose?
* To whom does 4S transfer Your personal information?
* What are cookies and how does 4S use them?
* How far does 4S’s responsibility extend?
* How does 4S protect Your personal information?
* Can this Privacy Statement be modified?
* What rights do You have and how can You contact 4S?
1. What information does 4S collect?
In order to provide the 4S Software, 4S gathers and processes the following information.
* Register Information
* User Profile
* Feedback Information
* Passive Information
* E-mail addresses
2. How does 4S use this information and for what purpose?
Our primary purpose in collecting information is to provide You with a safe, smooth, and efficient experience. We
may use the information defined in this Privacy Statement to: provide the services and customer support You
request; resolve disputes, collect fees, and troubleshoot problems; enforce our Terms of Service; customize,
measure, and improve 4S Software, and Website content and layout; inform You about targeted marketing,
service updates, and promotional offers unless You opt out; compare information for accuracy, and verify Your
identity; provide other services for You as described when we collect the information. Additionally we may use
Your information as described below.
* Register Information
You do not need to register to use the 4S Software, but Register Information may be needed if You want to use
particular services of 4S.
* User Profile
4S does not store the User Profile centrally on a server.
* Feedback Information
Any and all information which is voluntarily submitted in feedback forms on the Website, is used for the
purposes of reviewing this feedback and improving 4S Software and Website. 4S reserves the right to utilize
anonymous information for marketing purposes, for instance by displaying selected comments on the Website
or in other communications. Further, 4S may from time to time ask you to provide information on your
experiences which will be used to measure and improve quality. You are at no time in any obligation to provide
any of such data. 4S will never use any personally identifiable (feedback) information without Your explicit
* Passive Information
Passive Information is automatically generated and is not stored centrally. 4S will only use this Passive
Information, on an aggregated level, to provide You with better service or for statistical information.
* E-mail addresses
4S respects the privacy of personal e-mail accounts and stores Your e-mail addresses just as securely as other
Personal Data. 4S will not send You unwanted e-mail messages or junk mail, and Your details will not be
passed to third parties for their marketing purposes without Your explicit permission. However, 4S will use e-
mail to send You messages about faults and service issues. 4S may also use e-mail to keep You up to date
with news about 4S Software and services. If You do not want to be kept informed in this way by e-mail, please
contact email@example.com. Further, 4S reserves the right to use e-mail to notify You of any eventual
claims related to Your use of 4S Software and/or services, including without limitation claims of violation of third
3. To whom does 4S transfer Your personal information?
Except as provided below, 4S shall not sell, rent, trade or otherwise transfer any Personal and/or Traffic Data or
Communications Content to any third party without Your explicit permission, unless it is obliged to do so under
applicable laws or by order of the competent authorities.
4S may share your information with its Affiliates (as defined in the End User License Agreement).
Information collected on the Website may be stored and processed in any country in which 4S and its affiliates
maintain facilities, including outside of the US. In this regard, or for purposes of sharing or disclosing data in
accordance with this article 3, 4S reserves the right to transfer information outside of Your country. By using 4S
Software or Service You consent to any such transfer of information outside of Your country. As 4S continues to
develop its business, 4S might sell or buy subsidiaries or business units. In such transactions as well as in the
event 4S or substantially all of its assets are acquired by a third party, personal information of 4S users will
generally be one of the transferred business assets. We reserve the right to include Your personal information,
collected as an asset, in any such transfer to a third party.
4. What are cookies and how 4S may use them?
Cookies are pieces of information that 4S will transfer to Your computer’s hard drive through Your browser to
enable 4S´s systems to recognize Your browser. Cookies also enable 4S to gain information about the use of
its Website and to enhance the Website accordingly to the preferences of the users.
The Help option on the toolbar of most browsers will tell You how to prevent Your browser from accepting new
cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies
altogether. 4S’s cookies do not contain any identifying information. Please bear in mind that some personalized
services may not be available if You choose to disable cookies.
5. How far does 4S’s responsibility extend?
The Website may contain links that will let You leave the Website and access another website. Linked websites
Statement applies solely to personal information that is acquired on the Website, so 4S urges You to be careful
when You enter any personal information online. 4S accepts no responsibility or liability for these other websites.
6. How does 4S protect Your personal information?
4S shall take appropriate organizational and technical measures to protect the Personal Data provided to it or
collected by it, and shall not retain it any longer than permitted in order to perform its services or as required
under relevant legislation. Your Personal Data can only be accessed by authorized employees of 4S who need
to have access to these data in order to be able to fulfill their given duties.
4S shall take appropriate technical measures to protect the confidentiality of the Communications Content via its
4S Software, Website, and Services, with due observance of the applicable obligations and exceptions under
the relevant legislation.
7. Can this Privacy Statement be modified?
4S reserves the right to modify the provisions of this Privacy Statement if deemed necessary. We will inform You
of these changes by publishing the revised Privacy Statement at www.4s-solutions.com/legal/privacy. The
revised Privacy Statement shall become effective within thirty (30) days of such publishing, unless You expressly
accept the revised statement earlier by clicking on the accept button. You agree that the express acceptance by
You, or Your continued use of the 4S Software or Service after the notice period of thirty (30) days, shall
constitute Your acceptance of the Privacy Statement.
8. What rights do You have and how can You contact 4S?
If You would like to exercise your right to view, correct, complete or remove Your Personal Data, please contact
4S at firstname.lastname@example.org. Within a reasonable period of time and upon verification of Your identity, 4S
will fulfill Your request, provided 4S will not act contrary to applicable legislation by fulfilling Your request.
9. How long is Your Personal Data kept by 4S?
4S will retain Your information for as long as is necessary to: (1) perform Service; (2) invoice to You, Your use of
Service and to maintain records until invoicing for 4S Software or Service cannot be lawfully challenged and
legal proceedings may no longer be pursued; (3) carry out 4S marketing activities; (4) comply with applicable
legislation, regulatory requests and relevant orders from competent courts; (5) enforce our Terms of Service; or
(6) fulfill any of the other purposes detailed in this Privacy Statement.
© 4S Software Solutions – Last revised: November 2006